Refund & Return Policy

At our store, we want you to be completely satisfied with your purchase of LED Headlights. If you are not happy with your order, we offer a simple return and refund process.

Return Period
You may request a return or refund within 7 days (one week) of receiving your order. Requests made after 7 days of delivery may not be eligible for a refund.

Eligibility for Returns
To qualify for a return or refund, the following conditions must be met:

  • The item must be unused and in the same condition that you received it.

  • The item must be returned in its original packaging.

  • You must provide proof of purchase or order confirmation.

Non-Returnable Situations
We may not accept returns if:

  • The product has been used, damaged, or modified after delivery.

  • The return request is made after the 7-day return window.

  • The product is missing parts or packaging not due to our error.

Damaged or Defective Items
If your LED Headlights arrive damaged or defective, please contact us within 48 hours of delivery with photos or videos of the issue. We will review the case and offer a replacement or full refund if the issue is confirmed.

Refund Process
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund. If approved:

  • Your refund will be processed to the original payment method.

  • Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Return Shipping
Customers may be responsible for return shipping costs unless the item was defective or we made an error with your order.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange your LED Headlights for the same item, please contact our support team.

Contact Us
If you need to request a return or have questions about this policy, please contact our customer support team through the Contact Us page on our website.